Serving: Penticton, Summerland, Osoyoos, Oliver, Okanagan Falls, Princeton, Keremeos, Naramata.
RDOS Appraisals & Consulting
Effective Date: June 15, 2025
Last Updated: June 15, 2025
By accessing our website at https://www.rdoscommercial.com/, engaging our real estate appraisal services, or entering into any agreement with RDOS Appraisals & Consulting ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services or website.
RDOS Appraisals & Consulting provides professional commercial real estate appraisal and consulting services throughout the Regional District Okanagan-Similkameen, including but not limited to:
Commercial property valuations for all property types
Replacement cost appraisals for insurance purposes
Lending support valuations
Buy/sell transaction support
Government and public sector appraisals
Legal and litigation support
Insurance claim valuations
Financial reporting valuations
All appraisal services are conducted in accordance with Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP) and Appraisal Institute of Canada (AIC) standards.
Our appraiser holds an AACI (Accredited Appraiser Canadian Institute) designation and is a member in good standing with the Appraisal Institute of Canada. All appraisals are conducted in compliance with:
Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP)
Appraisal Institute of Canada professional standards
Applicable provincial and federal regulations
Industry best practices
Services are provided only upon written engagement through a signed appraisal agreement or service contract. Each engagement will specify:
Scope of work
Property identification
Intended use and users of the appraisal
Fee structure and payment terms
Delivery timeline
Specific terms and conditions
Clients are responsible for:
Providing accurate and complete property information
Facilitating reasonable property access
Timely payment of fees as agreed
Proper use of appraisal reports in accordance with stated intended use
Compliance with any distribution restrictions
Appraisal fees are determined based on:
Property complexity and type
Scope of work required
Timeline requirements
Travel distance and accessibility
Market conditions
Fees are due as specified in the engagement agreement
Payment may be required in advance for new clients
Late payment may result in interest charges and suspension of services
Invoices are considered past due after 30 days unless otherwise specified
Clients are responsible for additional costs including:
Travel expenses for properties outside standard service area
Extraordinary research requirements
Rush delivery fees
Court appearance or deposition fees
Costs related to accessing restricted properties
Reports will be delivered in the format specified in the engagement agreement
Electronic delivery is standard unless hard copies are specifically requested
Reports are confidential and intended solely for the stated users and purposes
Appraisal reports reflect property value as of the effective date specified
Market conditions change continuously; reports may become outdated
Updates or new appraisals may be required for changed circumstances
The Company is not responsible for value changes after the effective date
Reports may only be used for the stated intended use
Distribution is limited to identified intended users unless written consent is provided
Unauthorized distribution or misuse of reports is prohibited
Client must notify potential liability of unauthorized use or distribution
Our appraisals are subject to the following limitations:
Based on information available at the time of inspection and research
Assumptions and limiting conditions as stated in each report
Subject to extraordinary assumptions or hypothetical conditions when applicable
Limited to the specific scope of work defined in the engagement
Appraisals assume no hidden or unapparent conditions affecting value
No structural, mechanical, or environmental engineering analysis is provided
Clients should obtain appropriate inspections and expert consultations
We are not responsible for undisclosed property defects or conditions
Valuations reflect market conditions as of the effective date
Real estate markets are subject to rapid changes
Economic, regulatory, or other external factors may affect property values
Future performance cannot be predicted or guaranteed
The Company maintains professional liability insurance appropriate to the services provided. However, our liability is limited as follows:
Total liability shall not exceed the fee paid for the specific engagement
We are not liable for consequential, indirect, or punitive damages
Liability is limited to direct damages resulting from negligent performance
Claims must be brought within two years of report delivery
Reports are prepared solely for identified intended users
Third parties may not rely on reports without written authorization
Unauthorized users assume all risks of reliance
No duty of care extends to unauthorized users
All client information and property details are held in strict confidence
Information is used solely for the purpose of providing appraisal services
Confidentiality survives termination of the engagement
Disclosure may be required by law, regulation, or professional standards
Reasonable measures are taken to protect client information
Electronic files are stored with appropriate security measures
Physical files are maintained in secure facilities
Clients are responsible for their own data backup and security needs
We maintain independence from all parties with interests in appraised properties
No contingent fees or success-based compensation is accepted
Potential conflicts of interest are disclosed and addressed appropriately
Professional standards require objective, unbiased analysis
Clients must disclose:
Any relationship between parties to the transaction
Previous appraisals or valuations of the subject property
Anticipated use of the appraisal report
Any factors that might influence the appraisal process
Website content is for informational purposes only
No appraisal advice is provided through the website
Formal engagements require written agreements
Website terms apply to all digital interactions
Website content, including text, images, and design, is proprietary
Reproduction without permission is prohibited
Trademarks and service marks are protected
Client reports remain confidential and proprietary to intended users
Services comply with:
Canadian Uniform Standards of Professional Appraisal Practice (CUSPAP)
Appraisal Institute of Canada Code of Ethics
Provincial appraisal regulations
Federal and provincial privacy legislation
Appraisal files are maintained for the period required by professional standards
Records may be subject to regulatory review
Client confidentiality is maintained within regulatory requirements
Files are disposed of securely when retention periods expire
We are not liable for delays or inability to perform due to circumstances beyond our reasonable control, including:
Natural disasters or extreme weather
Government actions or regulatory changes
Public health emergencies
Technology failures or cyber incidents
Labor disputes or supply chain disruptions
Reasonable efforts will be made to minimize impacts and communicate with affected clients.
Clients may terminate engagements with written notice
Fees for work completed are due upon termination
Work product completed to termination date remains confidential
Final reports will not be issued for incomplete engagements
We may terminate engagements for:
Non-payment of fees
Client breach of agreement terms
Conflicts of interest that cannot be resolved
Inability to complete work due to external factors
These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.
Disputes should first be addressed through direct communication
Mediation through a qualified mediator is encouraged
Any legal proceedings must be brought in British Columbia courts
Disputes must be commenced within two years of the underlying engagement
These Terms, together with specific engagement agreements, constitute the entire agreement between parties and supersede all prior communications or agreements.
Terms may only be modified through written agreement signed by both parties. Website terms may be updated with notice to users.
If any provision is found unenforceable, the remaining provisions continue in full force and effect.
Rights and obligations may not be assigned without written consent, except that we may assign to qualified successors or affiliates.
For questions regarding these Terms or our services:
RDOS Appraisals & Consulting
Website: https://www.rdoscommercial.com/
Service Area: Regional District Okanagan-Similkameen, British Columbia
NOTICE: These Terms of Service are for informational purposes and should be reviewed by qualified legal counsel before implementation. Specific terms may need modification based on applicable laws, professional requirements, and business needs.